Cold comfort
Put another way, 99.7 per cent of us travellers will continue to pay through the nose, thanks to a fares system, the reform of which First ScotRail has consistently ducked in the decade the company has held the franchise.
These 99.7 per cent of us continue to be victims of a First ScotRail ticketing system that is pernicious and irrational. Now with the franchise nearing an end, First ScotRail gallantly rides to the rescue of us benighted passengers… all 0.3 per cent of us.
Gordon Casely
Crathes
Kincardineshire